Our mission is to become a leading freight management advisory provider ensuring that our customers always derive value by working with us.
Achieving our mission will demand a sense of trust, support, and interdependence among these three vital elements of our business:
- Our Customers
Our customers are the main reason for our existence and we intend to keep them thoroughly satisfied by operating in a manner that furthers their business interests. By constantly listening and providing continuous feedback to our customers, we identify their needs and effectively translate these into customer-specific logistics services. As our highest priority, our work will fully support our clients’ business objectives.
- Our Vendors
We rely on our vendors to perform the physical services that our customers require. In order to ensure the quality of service provided to our customers, we utilise only those vendors who understand and share in our commitment to the customer and the Total Quality Process.
- Our Organization
The cornerstone of our organization is the dedication and integrity demonstrated by the people we work with. We value human resources as the major driving force of the business, and provide them with the best available resources to encourage professional and personal growth.
We are committed to honesty, decency and trustworthiness in all our actions and transactions with our staff, our clients, our suppliers, the authorities and the public. This will ensure that we maintain a reputation of being a professional and respectable organisation.
We are fully committed to the success of our customers and Freightmac. We take pride in the standard of our work striving for continuous improvement of our processes, technology, expertise and serve our customers with passion.
We execute with excellence everything we do. We continuously develop our skills and performance. We are cognisant of health and safety at all times. We strive to deliver superior quality and never compromise on our integrity adhering to the highest standards of business and ethical behaviour.
We pro-act in a swift and responsive manner, adapting to ever changing market environmental trends. We constantly strive for innovative ideas to drive our business forward and to provide new value for our customers working the mutual success of our customers and Freightmac.
- Value Creation
We prioritise our work to provide greater value for our customers and the business. We create value by leveraging our strengths, developing our opportunities, defending threats and mitigating weaknesses.
Please contact Owen firstname.lastname@example.org for an introductory meeting.